IMPORTANT NOTE: VOTING VIA SMARTHUB IN THE 2023 DIRECTOR ELECTION WILL BEGIN AFTER JULY 12, 2023.

Please follow the instructions listed below to enroll in SmartHub. This will allow for easy account access, online secure bill pay, account usage details such as daily and hourly usage, graphs indicating average temperature, as well as reminders and outage notifications. If you're already a SmartHub user, you can login to your SmartHub account to setup additional contact information and then subscribe to notifications.

Step 1: Visit www.tiprec.com and click on the SmartHub registration link in the top ribbon.

SmartHub login graphic from home page

Step 2: Enter your account and personal information on the signup page and click "Submit." 

New user registration

Step 3: Complete the 2 Factor Authentication step. Enter your last bill amount or your billing zip code. Check the reCaptcha box, accept the Terms, and click "Submit."

Submit 2 factor authentication

Step 4: You will receive an email confirmation to the address used when signing up. Access your email and click the "Verify" link to complete the SmartHub setup.

Verify account for SmartHub registration

Step 5: The verification button will launch another webpage and prompt you to create your password. Enter a strong password and click "Submit."

Setup strong password

Step 6: Congratulations, your SmartHub account is now setup! From here you will be prompted to choose a paperless preference (feel free to decline paperless billing), and add a security phrase if you intend to store credit card information. After making those designations you are ready to setup Contact and Notification settings.