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Power Restoration

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  1. Outage & Safety
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  3. Power Restoration

In the event of a power outage, many trained staff work together to get power restored. The primary goal is getting the greatest number of co-op members back online in the shortest possible time. The graphic below is a pictorial representation of how power is restored after an outage. The image can be selected for a larger view and the text on the right explains the steps involved within the process. 

HowPowerisRestored_2015W.jpg

Transmission towers and lines that supply power to one or more transmission substations rarely fail. However, when damage does occur - usually due to high winds or ice buildup- these towers and lines must be repaired before other parts of the distribution system are inspected, because they serve thousands (or ten of thousands) of people. 

A co-op usually has several local distribution substations, each serving hundreds or thousands of co-op members. When a major outage takes place, these substations usually are checked first to see if the problem is in the transmission system to the substations or the substations themselves. 

If the problem cannot be isolated at a local distribution substation, the next step is to check the distribution lines that carry power to groups of customers such as towns or housing developments. In Iowa, the largest cause of outages is fallen trees, which is why your co-op has an ongoing right-of-way maintenance program. 

Then, the line crews work on outages that are more localized by inspecting the final supply lines - called tap lines - that carry power to utility poles or underground transformers outside small businesses, schools and homes. 

Finally, isolated outages - caused for example, by a damaged service line between a transformer and an individual home - are repaired. Make sure you report any outage to your electric co-op. This will help line crews isolate and repair the problems as soon as possible. 

Call T.I.P. REC to report an outage at 800-934-7976.

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Contact Info

T.I.P. Rural Electric Cooperative
P.O. Box 534
320 Industrial Drive
Brooklyn, IA 52211

Phone: 1-800-934-7976

About Us

T.I.P.'s Priority:
Provide safe, reliable electricity and service to our member-owners.

Non-Discrimination Statement:  
"This institution is an equal opportunity provider and employer."

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©2025 T.I.P. Rural Electric Cooperative. All Rights Reserved.

  • Home
  • About Us - My T.I.P. REC
    • About Us
    • Cooperative Difference - Co-op Principles
    • Board of Directors
    • Service Territory
    • Sources of Energy
    • Cooperative History
    • Member Newsletters
      • TIPs from T.I.P.
      • Iowa Electric Cooperative Living
    • Career Opportunities
    • Cooperative Videos
  • Member-Owner Center
    • Payments & Billing
      • SmartHub Sign Up
      • Understanding My Bill
      • Billing Dates
      • Payment Options
      • Budget Billing
      • Delinquent Schedule
      • Fees & Charges
      • Payment Assistance
      • Moving Form
    • Member Benefits
      • Annual Meeting
      • Patronage - Capital Credits
      • Sales Tax Exemption
      • Commonly Requested Forms
        • ACH Payment Enrollment
        • Operation Round-Up®
        • Moving Form
        • Update Your Address
        • Sales Tax Exemption Form
  • Energy Programs
    • Managing My Energy
      • Rebates
      • Energy Audits
      • Electric Heat Pumps - Savings with Staying Power
    • Energy Options
      • Renewables Resources
      • Green Power
      • Distributed Generation - Solar Options
      • Wind Energy Questions & Answers
      • Interconnection Agreements
      • Avoided Costs
  • Outage & Safety
    • Outage Center
      • SmartHub Outage Notification Sign Up
      • Report an Outage
      • T.I.P. Outage Map
      • Statewide Outage Map
      • Power Restoration
      • Staying Safe During an Outage
    • Safety
      • Safety Information
      • Public Safety Demonstrations
      • Electrical Safety Checklist
      • Iowa One Call
      • Farm Safety
      • Portable Generator Safety
      • Grain Bin Clearances
  • Community
    • Community Involvement
      • T.I.P's Commitment to Community
      • Scholarship Opportunities
      • Youth Tour
      • Operation Round-Up®
    • Economic Development
      • T.I.P. Invests in Member Communities
      • Brooklyn Industrial Park